Landlords - your guide to the letting process
Assured Shorthold Tenancies (AST) only
Thank you for your interest in the lettings process. Whethe you are a first time or multiple property landlord we are delighted to help. Our lettings process is set out below and if you need any further advice or information, please contact us and we will be delighted to assist.
Contacting us to arrange your valuation
So you have decided to let your property! To get started, you can complete the ‘arrange a valuation’ from this website or contact your nearest The Letting People branch to make an appointment for your marketing appraisal and rental valuation. We provide this FREE with no obligation to the current property owner. It allows you to take advantage of our specialist and professional lettings advice - essential if you want to maximise the return on your rental investment.
Preparing your property for let
We have many years experience of your local rental market and can advise you on how to prepare your property for your chosen tenant market, whether this is for professional or company lets, families or students and furnished or unfurnished.
Planning for viewings
We accompany everyone who views your property to ensure that it is presented to them in the most effective and desirable way, whatever their specific needs, and to be on hand to answer any questions that they may have about renting your property. You should make sure that the property is fully cleaned and any repair works are complete before viewings take place. Further items such as property and appliance manuals being in view, keys working correctly, doors and windows opening and locking correctly will help to reassure potential tenants that your property is well looked after and provide the maximum opportunity to let the property quickly and at the best rental. An empty property (or ‘void’ as it is known) is not producing any income!
Receiving offers and taking applications
When a viewer wants to make an offer to rent the property we will contact you to confirm the details and any specific requirements. We agree these provisionally ‘subject to contract’ before we progress an application. The provisional details will include the rent payable, tenancy deposit due, planned start date, duration of the letting and any special requests or terms together with brief details of the prospective tenant’s current employment.
Taking up references
All prospective tenants must fully complete a reference application form including their current employer and landlord. Additional enquires will be made if required from former employers and landlords and a personal referee. A credit reference agency will take up the references, including a credit check.
Your rent payment
We will arrange to receive the first rent payment before the start of tenancy and, if we are collecting the rent thereafter, monthly on the same day of the month.
The tenancy deposit
We will arrange to collect a tenancy deposit when your tenant signs the tenancy agreement and before the actual start of the tenancy. We will agree the amount of this deposit with you when we take instructions to market your property and subsequently register the tenancy deposit with The Deposit Protection Service
Commencement of tenancies
We will contact you to arrange the signing of the tenancy agreement and all other tenancy documentation.
Collection of keys
Once all the tenancy administration arrangements are complete, we will let your new tenants know that the keys are ready for collection. This is usually by prior appointment after 2pm on the day your proposed tenancy starts from our office or by the tenants making prior arrangement with you. To ensure a smooth handover, please confirm that the property is ready and available for occupation, or if not, please let us know the expected available date as a matter of urgency
Congratulations you have let your property!
Our administration and arrangement fees
Following the start of the tenancy we will provide you with copy documents for your files, including the signed tenancy agreement, and deduct our fees and any charges due from the first month’s rental payment before paying over the balance to you.
I am extremely impressed with The Letting People’s personal touch. They take all the hassle and worry out of letting my property. I feel reassured that my house is in very reliable hands. Mr B, Landlord, Truro