Tenancy terminations: information for tenants
Assured Shorthold Tenancy only
The following information only applies where you have been informed that your branch is providing a Letting and Rent Collection or Letting and Management service. In all other cases you should contact your landlord directly.
If you wish to terminate your tenancy you must give written notice in accordance with the terms and conditions of your tenancy agreement and any renewal or extension of tenancy.
IMPORTANT: You must send or deliver your written notice, which must be signed and dated, directly to your branch. On receipt your branch will confirm in writing that they have received your notice and whether your notice has been accepted. Your notice will only be accepted on the day received if received before 5pm. No other verbal communications or emails should be relied upon by you under any circumstances.
Subsequently, on our written acceptance of your notice only, your branch will confirm end of tenancy details including checkout arrangements before the end of your tenancy.
To bring your tenancy to an end in accordance with your written notice, you must return all the keys to the property to your branch on the last day of your tenancy in accordance with the terms of your tenancy agreement.
Further detailed information regarding giving notice and notice periods required will have been previously sent to you if your tenancy has already been renewed or extended.
During your notice period, (or the landlords notice period) you must make payment of your rent in full and meet all other terms and conditions of your tenancy which includes your vacating the property by the last day of your tenancy. There is no refund of rent payments should you wish to vacate the property prior to the last day of your tenancy.
All changes to the terms and condition of your tenancy which may subsequently be agreed by the landlord, or The Letting People on behalf of the landlord, are only confirmed as agreed by both parties (landlord and tenant) agreement to a signed memorandum to tenancy and no other verbal communications or emails should be relied upon by you under any circumstances.
To ensure that your deposit is returned quickly, please read the tenants section for deposits.
Further information regarding terminations is included in Tenants FAQ. To contact your branch in regard to tenancy terminations please click here
Thanks for the speedy call back. I appreciate you following this matter up so promptly and keeping us both well informed throughout our tenancy. Mr B, Tenant