Coronavirus Covid-19

Important information for our Clients and Customers

Government announcement UPDATE 24/3/2020

With effect from Tuesday 24/3/2020, our office is closed with the exception of essential work. Staff will operate a no contact policy for urgent visits which can not be dealt with remotely.  You must have a prior appointment agreed with a member of the team

The Letting People will endeavour to follow Government advice where possible in managing the Coronavirus outbreak. This includes our taking sensible precautions for our staff, clients and customers to provide continuity of service throughout this difficult time. However, we are unable to provide you with advice on any Government information or legislation in regard to the Cornonavirus.

All visitors, MUST wash your hands on entering the building and follow staff instructions. Thank you

Whenever possible, clients and customers are encouraged to use email communication. Our general and monitored email address is

If any client or customer is self isolating, please let us know before any planned visit is arranged to your property by The Letting People. This includes visits by members of staff or contractors.

The Letting People have robust systems and procedures in place to facilitate the continuity of services for our clients and customers. However, we would appreciate your cooperation and understanding of circumstances outside of our control and/or measures imposed by the government where there may be delays to our usual high level of services.

So what can we expect for 2020?

As we move forward into March we can look forward to Spring (and hopefully some good weather) soon! There will be work to do for landlords in 2020, with new Electrical regulations announced, Minimum Energy Efficiency standards and an end of the transitional arrangements for the Tenant Fees Act on the 1st June 2020. Landlords if you are letting, or considering letting, professional advice is essential! To talk to an expert, please give us to call 01926 882555

Looking to let your property? What about a Money back Guarantee!

Landlords are you:

  • Fed up with applications from unsuitable tenants?
  • Paying back refundable ‘holding deposits’ and/or incurring Agent fees where applications have ‘fallen-through?
  • Concerned about ‘deadline for agreement dates’ and an empty period and lost rent whilst looking for another suitable tenant?
  • Worrying about whether the tenant will go on to pay the rent?

Y0u can rest assured with your 'Good Tenant Money Back Guarantee'

Will your Tenant be a ‘good’ tenant?

Due to our extensive experience, our application and professional referencing service has been proven to reduce the possibility of a ‘bad’ tenant through our robust Tenant Application Progression Service (TAP).

The Letting People are so confident of your TAP that they are also prepared to offer your unique and innovative:

‘The Good Tenant Money Back Guarantee’

This Guarantee on the TAP means you will not pay a penny if your Tenant *fails referencing.

AND…… in the event that your Tenancy does end with the Tenant(s) in unpaid rent arrears, which are in excess of the tenancy deposit, we will refund the cost of your Tenant Applicant Progression Fee!

Therefore you have nothing to lose!

Contact us on 01926 882555 or email: to find out more.

*A tenant ‘fail’ is as determined by our reference service provider. Please note that if the referencing company recommends that a guarantor is required, you are required to progress and make payment of your guarantor fee to take advantage of ‘The Good Tenant Money Back Guarantee’.

Terms and Conditions apply

Grassington Avenue 2 bedroom and garage Guide Price £215,000

Property Type: 2 bedroom terraced house

Asking Price £ 215,000


Key Features:

  • Modern 2 bedroom house
  • Recently refitted kitchen including worktop and units
  • Located on the popular Woodloes development in Warwick
  • Gas central heating
  • Good sized living room with patio door leading to rear garden
  • Ideal first time buy or investment property

DRAFT NOTE: The information provided about the property has been submitted to the Vendor but has not been verified by the Vendor and therefore is distributed without any guarantee of accuracy.

Further Details:

Entrance: PVC front door leading to porch and storage cupboard and front door to:

Living room with Patio and further door to enclosed rear garden through to:

Kitchen recently refitted with an extensive range of floor and wall units and drainer sink unit. Plumbing for dishwasher and washing machine

Hallway with stairs to first floor leading to:

Bedroom 1: Over-looking the rear of the property. Integral built in storage unit

Bedroom 2: Over-looking the front of the property

Bathroom: Modern white suite including bath with shower over, basin and toilet

Outside front: Set to lawn

Outside rear: Enclosed rear garden with gate access to rear pathway


Tenure: We understand that the property is Freehold

Service Charges: To be confirmed

Services: We understand that Electricity, Gas, Water mains services are connected to the property

Council Tax: We understand that the council tax band for this property is To be confirmed

Energy Performance rating: The Energy Performance rating is E 41

Letting Arrangements: The property is currently let on an Assured Shorthold Tenancy.  

Viewing: All viewings are strictly by prior appointment with Coverworld Management Services Ltd T/as The Property Sales People. Please contact our office before your viewing appointment to confirm that the property remains available.

Location: The property is located at: 12 Grassington Avenue, Warwick CV34 5XR

Important: If there are any important matters which are likely to affect your decision as to whether to view or purchase the property you must contact us to obtain written clarification from us to your satisfaction before viewing the property.

Agent Notes and General Disclaimer:

Whilst Coverworld Management Services Ltd, endeavour to make Property Descriptions accurate and reliable, they should not be relied on as statements or representations of fact and do not constitute any part of an offer or contract. In addition, property descriptions are provided only as a general outline in good faith and from information provided to us and no Employee, Partner, Owner or Director of Coverworld Management Services Ltd has any authority whatsoever to give or make representation or warranty in relation to the property.


All measurements provided are approximate and for information guidance only and therefore are inaccurate. All prospective Buyers are advised to obtain their own measurements on inspecting the property before committing to any expense. Also, photographs and digital images are provided for general information only and do not imply that any item appearing in a photograph or digital image is included for sale with the property. In addition, furnishings, fittings and equipment are illustrative and may not represent these being present on viewing.


All those fixtures and fittings specifically stated on this property description have been advised by the Vendors to Coverworld Management Services Ltd as being included in the sale price. However, prospective Buyers are advised to confirm fixtures and fittings included when making an offer.


We would strongly recommend that all the information which Coverworld Management Services Ltd provide about the property is verified by you on inspection. Coverworld Management Services Ltd T/as The Letting People have not carried out any survey or tested any apparatus, equipment, fittings, installation or services including heating and so cannot verify they are in working order.


A copy of the Energy Performance Certificate may be viewed, on request, at our offices.


All prospective Buyers will be required to comply with Money Laundering Regulations which will require your submitting identification documentation and may also require proof of the source of funds.

The information displayed is a property advertisement and does not constitute property particulars. Any opinions contained within this property description are not statements of fact and may not represent the opinion of a potential Buyer and do not constitute any part of any offer or contract


Coverworld Management Services Ltd has not verified legal title or lease details, service charges and ground rents as may be applicable and therefore Buyers must obtain verification of the legal title and all other details of the property from their conveyance solicitors.


Property description preparation date:16/07/2019

Version v1

Landlords is your property not letting?

Landlords is your property not letting? 

Wondered why other similar properrties are letting and not yours?

Maybe now is the time to consider the benefits to having additional marketing support from a letting expert?

Marketing support is all about getting more interest in your property from prospective renters to help let your property quickly with the support of a letting expert!

Ok, so all our letting services feature advertising on the main portals of Rightmove and Zoopla together with a host of other websites. 

However, the following specialist services are also available through your letting expert as part of your Letting and Property Management service, and can include:

1.    Proactive marketing to relocation agents and corporate home movers

2.    Targeted market options and referrals which may include 3rd party businesses such as Rent to Rent or Serviced Accommodation operators etc. 

3.    Changes to property advertising

4.    Changes or new photos or 3rd party photos upload for advertising

5.    Bespoke split testing or lead bait testing for Rightmove and Zoopla

6.    In depth marketing comparator assessment and report

7.    Uplift advertising options and marketing recommendations for landlord additional payment 

8.    Uplift options in our goodwill such as premium listing, social media etc

Call us on 01926 882555 to find out how we can help get your property let quickly!

Terms and conditions will apply

Ps We also offer range of  letting solutions such as a No Deposit option!


Your ‘Good Tenant Guarantee’

Introducing Your ‘Good Tenant Guarantee’…

Landlords, are you:

  1. Fed up with applications from unsuitable tenants?
  2. Paying back refundable holding deposits and incurring Agent fees where applications have ‘fallen-through?
  3. Concerned about empty periods and lost rent whilst looking for another suitable tenant?

Will your Tenant be a ‘good’ tenant?

Due to our extensive experience, our application and professional referencing service has been proven to reduce the possibility of a ‘bad’ tenant through our robust Tenant Application Progression service.

So here are the benefits:


  1. In the last 12 months The Letting People’s ongoing services have achieved more than 99% of rent payments being paid on time (and with this meaning less than 1% average rent arrears
  2. In the last 12 months no Tenant applications have failed references and fallen through. Meaning all applicants we progress have gone on to become tenants.
  3. Unless the property is not available we can turn round the application process to handover in 7 days minimising your loss of rent for empty properties

What do we look for in your tenant’s references?

In the first instance we pre-qualify Tenant applicants to meet selection criteria and subsequent we will arrange to take up references including your tenant’s current:


  1. Employment situation and gross earnings
  2. Rental history and/or previous addresses (especially if they own a property)
  3. Credit worthiness

In order to gain as clear a picture as possible of the expected tenancy.
Getting to know your new tenant …

Your Tenant Application Progression service (TAP) is an essential part of your necessary due diligence …

Find out more by contacting us on 01926 882555

Tenant Fees Act 2019

Please note that all tenancies agreed on or after the 1st June 2019 will be in accordance with the Tenant Fees Act 2019.

Tenant fee and protection information


Effective from 01/06/2019         


As well as paying the rent, you may also be required to make the following payments

Permitted Payments

Before the tenancy starts payable to the Agent, Coverworld Management Services Ltd, T/AS The Letting People:

Holding Deposit: 1 weeks rent payable on application

Tenancy Deposit: 5 Weeks rent

During the tenancy

Payment of £50 if you wish to change the terms of the tenancy agreement in agreement with your landlord.

Payment of interest for the late payment of rent at the rate of 3% above the Bank of England annual percentage rate for each day that the payment is outstanding.

Payment of the reasonable incurred costs to replace the loss of keys or security devices.

Payment of any unpaid rent or other reasonable costs incurred associated with your early termination of tenancy in agreement with your landlord.

Payable to the provider, if applicable, as follows:

  • Gas electric and water charges
  • Communications including telephone and broadband
  • Subscriptions including cable and satellite provider
  • Television license
  • Council tax

Other permitted payment

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant Protection

Coverworld Management Services Ltd T/AS The Letting People is a member of UKALA Total Loss CMP. No 073584

Coverworld Management Services Ltd T/AS The Letting People is a member of the Property Redress Scheme


You can find out more details of Tenant Protection by visiting the scheme(s) website.

For tenancies not covered by the Tenant Fees Act 2019, such as company lettings, please enquire about fees payable.


Why Allowing a Cat in a Rented Property Need Not Lead to Cat-astrophic Consequences!

Could you be missing out on a good tenant, by not allowing a cat at your rental property?

Perhaps you are a cat owner yourself, or alternatively a landlord who won’t consider allowing any ‘pet’ in their rented property. It often comes down to a either a positive past experience, or one of those scary ‘urban tales’ from the landlord’s family and friends…

Obviously, every cat – from pure pedigrees to moggies – has its own personality or behaviours that are probably worth looking into, and considering carefully, if you’re going to allow your tenants to rent with their favourite feline friend.

Here are some things to consider about lettings and cats:

Older and wiser …

Older cats are used to living with their owners and are often calmer – especially with a cat-flap in the door that allows them to come and go at will. They may also be a bonus in an area that may be prone to rodents – even the Prime Minister has an adopted cat from Battersea Dogs & Cats Home, Larry the Chief Mouser, at 10 Downing Street!

Cute kittens …

Kittens can be great fun (for the tenant) until they come home one day to find that the property has been turned into a playground and the kitten is halfway through destroying the landlord’s vertical blinds – or even the sofa! It’s probably best to only agree to a kitten in a fairly robust and unfurnished property, where the tenant provides their own blinds, curtains, and soft furnishings.

It’s also worth asking the tenants to put a detailed request in writing. For example: details of the cat’s size and age, and if this is likely to be a temporary or permanent arrangement.

Responsible pet owners expect extra costs to allow for additional wear and tear, and it may be reasonable to ask for some additional rent – say about £20–25 per month.

This will mean that you will be able to build up a small ‘repairs’ fund in order to quickly cover any additional work at the end of the tenancy (such as scratches to the doors).

If you agree to the tenants keeping a cat at the property, consider adding a pet clause to your tenancy agreement (signed by both parties).

Not all cats always have to mean a “no” …

Many tenants will have well-behaved cats due to good training and ownership skills. However, it is always advisable to put in writing what you both agree to be acceptable and to make it clear that you understand that a pet is an important part of your tenant’s life. In *2016 it was estimated that 11 million (40%) of UK households have pets, with 17% having a cat, so it can be a common request from tenants.

If you’d like to know more about lets with pets, please just ask.

Why did you become a residential property landlord?

What happened to all that well-deserved and stress-free time you promised yourself?

When you got into the property business – as an investor or as an accidental landlord – did you see it as a way to make a nice income without too much stress and hassle?

Was it going to be a great way to have a side job or your primary source of income?

Did it work out like that?  Or do you spend your time …

  • Dealing with tenants’ requests and problems, repairing and maintaining buildings, or fixing and replacing appliances?
  • Keeping up to date with new legislation, tenancy renewals, deposit registrations, and rent increases?
  • Upgrading, cleaning, and redecorating between tenancies – then sorting out the ‘paperwork’ returning deposits and deposit claims?

And what about those dreaded void periods when you still have to pay the mortgage, the council tax, and utility bills?

As a rental property landlord, when was the last time you switched off properly? When was the last time you had real peace of mind?

With legislation changing constantly, are you considering – reluctantly perhaps – that it may be better to sell your property and be done with it once and for all?

Well, you’re not alone!

Many landlords like you are thinking that rental income tax increases and reduced tax allowances are making them wonder whether it’s worthwhile! 

What with:

  • increasing taxes due on rental income since April 2017 – and they’ll continue to go up every year until 2020.
  • the end of the furnished property tax allowance since 2016.
  • and recent low rent increases, if any.

You may be one of the 20%* of landlords and property investors (selling over 4000 properties per month**) who think it's now finally the time to start to enjoy the capital they’ve made.  

Has the time come to “let go” and enjoy the fruits of your labour? You probably deserve it.

We’ve recently sold properties owned by landlords like you who wanted to realise a dream, to retire, to move abroad, do something new with their lives.

Some wanted to have better holidays or a new car. Others wanted to put the money towards improving their own property, helping their children through university or with their deposit and the first step on the property ladder.

Some of the buyers we worked with were also keen to earn from their new property straight after completing the sale.

  • They installed new kitchens and bathrooms or refurbished throughout to increase the rental value considerably.
  • They moved in themselves, did it up and sold at a profit.
  • They moved a student daughter in (rather than renting for 3 or 4 years).
  • They let it out for a while and plan to retire to it one day.                                                                                            

In addition, we’re often asked “But what about my tenants, when I sell the property?”

If you want to hold on to your tenant, we’ll work with them to help them make your property “viewing ready” at reasonable times of the day. The tenancy agreement could “transfer” to the new owner on completion, and your tenant could continue to enjoy living there and – as a regular payer of rent – they could even become part of promoting it.

To offer your property for sale without your current tenant, we can serve the correct notice for you to regain vacant possession, help you return the security deposit, and help you carry out any necessary repairs and maintenance.

If you’d like to know more about our no-stress, simple online way to sell your property, please call now on 01926 825041 to book your 10-minute initial conversation and start making plans!

We offer a low fixed fee and a no worry process, and you’ll find there are no hidden extras,                                     no sneaky add-ons, and the VAT is even included.

*This is Money   **Ministry of Housing report

It is important to remember that in order to ensure you receive the best financial advice for your circumstances, it is always advisable to use a recommended independent financial advisor.

How to maximise your property letting income

Maximising your rental property income

Many landlords and property investors are wondering reluctantly if it's now the time to sell their rented property.  What with

  • increasing tax on rental income since April 2017,
  • the end of the furnished property tax allowance,
  • and recent low rent increases

a property sale is something that property owners are beginning to *consider.

However, if you have any financial reserves to invest in enhancements to your rental property, this should help your property to

  • let much more quickly,
  • sustain the capital value,
  • and increase the rental value too.

For example, we have a landlord who has just arranged to have their property redecorated, and to have new flooring fitted as well – at a total cost of £2100.  Once completed, and by using new photographs, we would expect to attract a new tenant much more quickly.  In addition, the rental can now be returned to the market level of £895 per month (previously appraised at £750 per month) and the landlord’s refurbishment costs will soon be recuperated with the additional £145 gained every month.

Property enhancements will also assist with improving your re-mortgage calculations.  With current low interest rates on buy-to-let mortgages, this is a great opportunity to think about whether re-mortgaging will make you considerable savings. 

Another one of our landlords recently re-mortgaged a buy-to-let property with a 2 year fixed rate, at 1.89% interest rate – saving £356.07 each month (previously £617.37, new mortgage £261.30). This adds up to over £8500 saved in the 2 years!

The Letting People’s refurbishment service can be used to bring your property up to a higher standard.  

*And, if you think it probably is time to sell, we can also help you too ….

If you just need

  • a sales appraisal,
  • professional property description and photographs,
  • advertising on Rightmove, Zoopla, and Prime Location,

and if you know you can do the other work yourself (viewings, buyer negotiation, sales progression, etc) we can get you marketing your property online for just £399! …. or alternatively, we can also help you with optional additional add-on services such as

  • a professional floor plan
  • an openhouse event,
  • and/or an eye-catching For Sale signboard

Also, it is important to remember that in order to ensure that you receive the best financial advice for your circumstances, it is always advisable to use a recommended independent financial advisor.

If you’d like to know more about rental property refurbishments, a property sale, or finding local financial advisors, please just ask.